Frequently Asked Questions

These are few general answers to some of the most common questions by our customers. Please, contact us if you cannot find the answer you are looking for.


1

Check-in from 14:00 - 24:00



2

Check-out by 11:00





Check-in

Check-in time is from 14:00, earlier check-in is possible if the apartment is free. The latest check-in time is until 24:00. It is required that you confirm the exact time of your arrival minimum 24 hours prior to your arrival. Please call us or leave your cell phone number so that we call you in case of any delays or changes to your schedule. When you arrive at the apartment, we will provide you with the:
- keys of the apartment,
- show you around the apartment and instruct you on how to use the equipment etc.,
- provide you with all the necessary information regarding your stay,
- collect the rest of the rental amount and security deposit (if required).


Check-out

Check-out time is by 11:00, however, if the apartment is available in the afternoon, a later check-out is possible at no additional cost. This is done at our discretion. It is required that you inform us on the exact time of your departure at least 24 hour prior to your departure. HomeinKosova staff will be at the apartment at the arranged time to:
- collect the apartment keys,
- return the security deposit (if applicable) provided that no breakages or damages are done to the property.


Can HomeinKosova staff arrange a TAXI for me?

Yes. Home in Kosova staff can arrange a pick up or drop off at your chosen location. Please, let us know if you need this service.


What is the time-zone in Kosova?

The time zone is UTC/GMT +1 hour.